ABOUT US
BUILDING WITH BENDIGO SINCE 1880





BENDIGO'S HARDWARE STORE
Since 1880, Hume & Iser has proudly served the Bendigo community as a family-owned business and one of the region’s largest employers. Built on generations of trust and local connection, we’ve grown alongside Bendigo, supporting its people, projects, and industries with reliable products and genuine service.
Our commitment extends beyond timber and hardware. We actively give back through local sponsorships and community initiatives, helping strengthen the region that supports us. At the same time, we’re focused on sustainability, with eco-friendly practices such as solar energy and responsible waste management shaping the way we operate.
More than just a hardware store, Hume & Iser Mitre 10 is a trusted local partner - dedicated to making a positive impact in Bendigo and beyond.


HUME & ISER HISTORY
Discover the rich history of Hume & Iser Mitre 10, a business proudly woven into Bendigo’s story since 1880. From its beginnings supplying timber and iron to the Bendigo goldfields at its original Charleston Place site, Hume & Iser has grown with the region while remaining locally owned and community connected. Explore the milestones, stories, and legacy that have helped shape one of Bendigo’s most trusted names.


HUME & ISER COMMUNITY
Step into the vibrant core of life at Hume & Iser, where we’ve long stood as a dependable centre for support and building relationships. Built on community support, we actively partner with local charities, schools, and grassroots sports clubs, to regular sponsorships, fundraisers, and in‑store initiatives that help those doing it tough. Explore our engagement with Bendigo, demonstrating our dedication to assisting local charities, sports teams, and individuals facing challenges


HUME & ISER CORPORATE
Hume & Iser Mitre 10 proudly uphold core values of customer satisfaction, service excellence, and strong, accountable leadership. With knowledgeable staff offering expert advice, customers are treated as part of our broader community family, not just patrons, and every visit is shaped by genuine care and local know‑how. These values guide everything we do for growth and performance, ensuring our team continues to deliver trusted results for Bendigo today and into the future.


SUSTAINABILITY
Beyond our role as a trusted provider of essential goods, Hume & Iser Mitre 10 is committed to prioritizing environmental responsibility and sustainable practices in every aspect of its operations.
Hume & Iser Mitre 10 is dedicated to serving its community and preserving and protecting the planet for future generations.
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Some of the green initiatives Hume & Iser practice are:

HUME & ISER SUSTAINABILITY
Hume & Iser Mitre 10 goes beyond being a trusted provider of essential goods by embedding environmental responsibility and sustainable practices into every aspect of its operations. Our team continually reviews how we source products, manage waste, and reduce resource consumption to lessen our environmental footprint and support a healthier local ecosystem. From everyday in‑store processes to long‑term business planning, sustainability is treated as a core responsibility rather than an optional extra.


HUME & ISER EMPLOYEES
Our team is the heart of Hume & Iser Mitre 10, bringing together experienced, down‑to‑earth people who care deeply about helping customers get the job done right. Every day, our staff draw on generations of local knowledge and practical know‑how to offer clear, confidence‑building advice for tradies, builders, and DIY customers alike. Their commitment to learning, teamwork, and community support ensures Hume & Iser Mitre 10 remains a trusted place where Bendigo locals know they will be looked after, from the smallest fix to the biggest build.


CARDBOARD &
PLASTIC RECYCLE
Hume & Iser manages its cardboard and plastic recycling through JJ's Waste and Recycling service weekly.

BATTERY RECYCLE
DROP POINT
At our main entrance, you can deposit flat batteries for assorted devices to be recycled.

ROOF SOLAR PANELLING
Hume & Iser's roof space is occupied by solar panelling, which powers the store's lights, controls the store's climate, and offsets emissions.

LED STORE LIGHTING
The retail undercover area of Hume & Iser is fitted with LED light fixings for better light output and less power usage.

E-WASTE RECYCLING
Hume & Iser's e-waste is gathered annually and transported to the Eaglehawk Landfill for proper and safe disposal.

SCRAP METAL RECYCLING
All scrap metals are donated to Northstar's steel collection and recycling service for responsible repurposing and reuse.

RESPONSIBLY SOURCED TIMBER
Most of our timber lines are from sustainable sources certified by Responsible Wood Ltd.
OUR TEAM
DAVID
CHIEF EXECUTIVE OFFICER
David's journey at Hume & Iser began 1985 as an apprentice Wood Machinist. Despite a brief hiatus during the 1991 recession, he returned and steadily rose through the ranks, eventually becoming Group Operations Manager. In 2011, David ventured to Boral as a Sales Manager, gaining valuable corporate experience before rejoining Hume & Iser as CEO in 2021.

BRENTON
STORE MANAGER
Brenton brings over 30 years of retail experience at Hume and Iser, including over 18 years. With a decade at Woolworths, he manages our Hardware department, serving retail and trade customers. Leading a team of Brenton ensures an enjoyable workplace while actively sourcing new products to meet customer needs.

OUR TEAM
DYLAN
ASSISTANT STORE MANAGER
Dylan is a dedicated retail professional with a strong background in customer service and management. A proud member of the Bendigo community, he joined Hume & Iser Mitre 10 after working with major retailers, earning a reputation for his positive attitude and fresh ideas. Dylan is excited to help lead the team and continue delivering great service to our customers.

PETER
TIMBER MANAGER
Peter has 40 years of industry experience and 27 years at Hume & Iser. Peter has experience in sales, sawmills, and treatment plant operations. Peter delivers exceptional customer service with a friendly approach, ensuring satisfaction with every interaction and sharing his vast product knowledge with customers.

OUR TEAM
BRADY
PLASTER MANAGER
Brady has 20 years with Hume & Iser and began working part-time after school in our timber yard in 2004. He transitioned to full-time in the timberyard, handling orders and deliveries. In 2006, he moved to our plaster department and held various roles. In 2018, Brady became the Plasterboard Manager.

OUR OPERATIONS TEAM
ADMINISTRATION
The administrative team at Hume & Iser Mitre 10 is vital to the company's operations and support all the departments. Their expertise in paperwork, supplier coordination and system management allows other teams to focus on specialised areas. The admin team's efficiency and attention to detail uphold Hume & Iser's long-standing reputation for quality service in Bendigo.

OUR TEAM
OUR OPERATIONS TEAM
DEPARTMENT HEADS
The department heads at Hume & Iser are the appointed leaders of the various departments within the hardware sector. These individuals guide their area with expertise, ensuring high-quality service across the store. Their leadership and commitment to building strong customer relationships embody the core values of Hume & Iser Mitre 10.

OUR OPERATIONS TEAM
STORE ASSISTANTS
The essential employees at Hume & Iser are the heart of the establishment. With over 40 multi-skilled and dedicated staff members, they offer expert guidance through hardware aisles and serve as support pillars for Hume & Iser. Their commitment to exceptional service and building meaningful customer connections reflects the core values of Hume & Iser Mitre 10.


